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Emotional influences can cloud judgment from "summary" of Judgment in Managerial Decision Making by Max H. Bazerman,Don A. Moore

Emotions play a significant role in influencing our judgment and decision-making processes. When we are emotionally invested in a situation, our ability to think objectively and rationally may be compromised. This can lead to biases and errors in judgment that may have negative consequences for our decision outcomes. One way in which emotions can cloud judgment is through the phenomenon of affective forecasting. People often struggle to accurately predict how they will feel in the future, leading them to make decisions based on faulty assumptions about their emotional responses. For example, individuals may overestimate the intensity and duration of their emotional reactions to certain events, leading them to make decisions that are not in their best interest. Emotions can also cloud judgment by influencing our perceptions of risk and uncertainty. When we are feeling anxious or fearful, we may be more likely to focus on potential losses rather than gains, leading us to make overly conservative decisions. Conversely, when we are feeling optimistic or overconfident, we may take excessive risks without fully considering the potential consequences. Furthermore, emotions can affect our cognitive processes, leading us to rely on mental shortcuts and heuristics that may not always be appropriate for the decision at hand. For example, when we are feeling angry or frustrated, we may be more likely to engage in black-and-white thinking and ignore relevant information that contradicts our preconceived beliefs. In order to mitigate the impact of emotional influences on judgment, it is important to cultivate self-awareness and emotional intelligence. By recognizing our own emotional states and how they may be affecting our decision-making processes, we can take steps to counteract biased thinking and make more rational choices. Additionally, seeking input from others and considering multiple perspectives can help to balance out the potential distortions caused by our emotions.
  1. While emotions can provide valuable information and motivation in decision-making, it is important to be aware of their potential to cloud judgment and take steps to mitigate their influence. By approaching decisions with a clear mind and an awareness of our emotional biases, we can make more informed and effective choices in both our personal and professional lives.
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Judgment in Managerial Decision Making

Max H. Bazerman

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