Summary of Interpersonal Skills

Interpersonal Skills by Robert Bolton is an essential guide to building successful relationships with others. It provides expert advice on how to communicate successfully, how to make a good impression and ultimately, how to make your relationships meaningful and successful. The book covers topics such as: creating trust, empathy, assertiveness, self-disclosure, listening skills, managing conflict and making connections. It also features practical communication exercises which allow readers to refine their interpersonal skills. Written in an accessible and engaging style, this book is a must-read for anyone looking to improve their communication skills and build better relationships with others.