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Managing emotions is key to managing stress from "summary" of Inteligencia emocional en la empresa (Imprescindibles) by Daniel Goleman
The ability to manage emotions effectively is a crucial skill when it comes to dealing with stress in the workplace. When individuals are able to recognize and regulate their own emotions, they are better equipped to handle challenging situations and remain calm under pressure. This emotional self-awareness allows them to respond thoughtfully rather than react impulsively, leading to more positive outcomes in difficult circumstances. Moreover, when individuals are able to understand and empathize with the emotions of others, they can build stronger relationships and foster a more supportive work environment. By showing empathy towards colleagues and clients, they ca...
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