Use openended questions for deeper understanding from "summary" of Instant Influence by Michael V. Pantalon
Open-ended questions are a powerful tool for achieving deeper understanding in any conversation. They allow you to delve beneath the surface and uncover the true motivations and beliefs of the other person. Rather than eliciting a simple yes or no response, open-ended questions encourage the other person to explore their thoughts and feelings in more detail. By using open-ended questions, you signal to the other person that you are genuinely interested in what they have to say. This can help to build trust and rapport, making it more likely that they will open up and share their true thoughts and feelings with you. In turn, this deeper level of understanding can help you to influence the other person more effectively. When asking open-ended questions, it is important to listen actively and attentively to the other person's responses. This means paying close attention to what they are saying, as well as their tone of voi...
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