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Listen actively from "summary" of How To Win Friends and Influence People by Dale Carnegie
When you are talking to people, do not listen passively. Instead, listen actively. Give your full attention to the person speaking to you. Make eye contact. Lean in slightly. Nod your head to show that you are listening. By doing this, you are showing the other person that you value what they have to say. Do not interrupt when the other person is speaking. Let them finish their thoughts before you respond. This shows that you respect their opinions and that you are interested in what they have to say. Take the time to truly understand their point of view before you offer your own. Ask questions to show that you are engaged in the conversation. This not only helps you understand the other person better but also shows that you are interested in what they have to say...
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