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Use empathy to understand others' emotions and perspectives from "summary" of How to Win Friends and Influence People in the Digital Age by Brent Cole,Dale Carnegie,Dale Carnegie & Associates
Empathy is a powerful tool when it comes to understanding others' emotions and perspectives. It involves putting yourself in someone else's shoes and seeing things from their point of view. By doing this, you can gain a deeper understanding of how they feel and what they are experiencing. When you use empathy to understand others, you are showing them that you care about their feelings and that you are willing to listen and be there for them. This can help to build trust and strengthen your relationship with them. To truly empathize with others, you need to be able to set aside your own thoughts and feelings and focus solely on theirs. This means actively listening to what they have to say, without interrupting or judging. It also involves paying attention to nonverbal cu...
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