Don’t criticize, condemn, or complain from "summary" of How to Win Friends and Influence by Dale Carnegie
One of the most important principles in dealing with people is to refrain from criticizing, condemning, or complaining. When we criticize others, we only succeed in putting them on the defensive. They are more likely to resent us and resist any suggestions we may have. Condemnation is even more harmful, as it not only alienates the person being condemned but also damages our own reputation. People do not appreciate being judged or looked down upon. Such behavior only serves to create enemies rather than friends. Complaining is another surefire way to drive peopl...
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