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Use active listening techniques from "summary" of How to Talk to Anyone at Work: 72 Little Tricks for Big Success Communicating on the Job by Leil Lowndes

Active listening is a powerful tool that can help you become a more effective communicator in the workplace. When you use active listening techniques, you show the speaker that you are fully engaged and interested in what they have to say. This involves giving the speaker your full attention, making eye contact, nodding in agreement, and providing verbal cues such as "I see" or "That makes sense."Active listening also involves asking clarifying questions to ensure that you understand the speaker's message correctly. By asking questions, you demonstrate that you are actively l...
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    How to Talk to Anyone at Work: 72 Little Tricks for Big Success Communicating on the Job

    Leil Lowndes

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