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Show empathy and understanding from "summary" of How to Talk to Anyone at Work: 72 Little Tricks for Big Success Communicating on the Job by Leil Lowndes
Showing empathy and understanding is a crucial skill in the workplace. It involves putting yourself in someone else's shoes and truly comprehending their feelings, thoughts, and perspectives. By demonstrating empathy, you show that you care about others and value their emotions. This can help build trust, rapport, and positive relationships with your colleagues. To show empathy and understanding, it's important to listen actively and attentively. This means giving the other person your full attention, maintaining eye contact, and nodding to show that you are engaged in the conversation. Avoid interrupting or jumping to conclusions, as this can hinder your ability to truly understand the...
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