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Prioritize customer satisfaction above all else from "summary" of How to Sell Anything to Anybody by Joe Girard
When it comes to selling, there is one fundamental principle that reigns supreme: putting the customer's satisfaction above all else. This means going above and beyond to ensure that the customer is not just satisfied, but delighted with their experience. It means listening to their needs and wants, addressing their concerns, and doing everything in your power to make sure they walk away happy. Customer satisfaction is the key to building long-lasting relationships with clients. When you prioritize their satisfaction, you are not just making a sale - you are building trust and loyalty. You are showing them that you care about more than just the bottom line, that you value their business and want to earn it time and time again. To prioritize customer satisfaction, you must be willing to put in the time and effort to truly understand your customers. This means taking the time to listen to their needs, asking the right questions, and paying attention ...
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