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Practice active listening to understand others better from "summary" of How to Say It, Third Edition by Rosalie Maggio

To truly understand others, you must practice active listening. This means being fully present and engaged in the conversation, rather than simply waiting for your turn to speak. It involves paying attention not only to the words being said, but also to the tone of voice, body language, and emotions behind them. Active listening requires you to set aside your own thoughts and opinions, and focus on what the other person is saying. This can be challenging, especially if you have strong beliefs or preconceived notions about the topic at hand. However, by suspending judgment and truly listening to the other person's perspective, you can gain a deeper understanding of their thoughts and feelings. One key aspect of active listening is asking clarifying questions. This shows the other person that you are genuinely interested in what they have to say, and can help you ...
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    How to Say It, Third Edition

    Rosalie Maggio

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