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Stay connected to customers from "summary" of Hit Refresh by Satya Nadella,Greg Shaw,Jill Tracie Nichols
To truly understand the needs and desires of our customers, we must stay connected to them at all times. This means actively seeking out feedback, engaging in conversations, and constantly reevaluating our approach to ensure that we are meeting their expectations. In today's fast-paced world, it is more important than ever to stay connected to customers. With technology constantly evolving, the way we interact with our customers is constantly changing. By staying connected, we can stay ahead of the curve and ensure that we are delivering the best possible experience for our customers. One of the key ways to stay conne...
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