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Practice active listening and provide feedback to show understanding from "summary" of Habilidades de Conversação: Como Falar com Qualquer Um & Formar Rapport Rápido em 30 Passos by The Blokehead
To truly engage in a conversation and build rapport with someone, it is essential to practice active listening. This means focusing on what the other person is saying without distractions, such as your phone or other thoughts running through your mind. By giving your full attention to the speaker, you show respect and interest in what they have to say. Active listening involves not only hearing the words spoken but also understanding the underlying emotions and intentions behind them. This requires being present in the moment and observing the speaker's body language, tone of voice, and facial expressions. By picking up on these nonverbal cues, you can gain a deeper understanding of the speaker's true feelings and thoughts. In addition to listening intently, providing feedback is crucial in showing that you understand and value the other person's perspective. This can be done by paraphrasing what the speaker has said in your own words to confirm your comprehension. It also involves asking clarifying questions to delve deeper into the topic and demonstrate your interest in learning more. Feedback can also include reflecting the speaker's emotions back to them, such as acknowledging their frustrations or excitement. By mirroring their feelings, you show empathy and create a connection based on mutual understanding. This validation can help the speaker feel heard and appreciated, leading to a more meaningful and productive conversation. In summary, active listening and providing feedback are essential skills in effective communication and rapport-building. By practicing these techniques, you can show respect, understanding, and empathy towards others, leading to stronger relationships and more successful interactions.
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