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Identifying key stakeholders is important for process alignment from "summary" of Gestão de Processos: Pensar, Agir e Aprender by
In order for processes to be effectively aligned within an organization, it is crucial to identify key stakeholders who play a significant role in the process. These stakeholders are individuals or groups who have a vested interest in the outcome of the process and can significantly impact its success or failure. By involving key stakeholders in the process alignment process, organizations can ensure that the needs, expectations, and concerns of all relevant parties are taken into account. Key stakeholders can include employees, managers, customers, suppliers, regulatory bodies, and other individuals or groups who are directly or indirectly affected by the process. These stakeholders may have varying levels of influence and power within the organization, which can impact their ability to drive change and support process alignment efforts. By identifying and engaging with key stakeholders early on in the process alignment process, organizations can build consensus, gather valuable input, and secure the necessary support...
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