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Empowering employees leads to better process outcomes from "summary" of Gestão de Processos: Pensar, Agir e Aprender by
The concept of empowering employees to achieve better process outcomes is based on the idea that when employees are given the autonomy and authority to make decisions and take ownership of their work, they are more likely to be engaged, motivated, and committed to achieving success. By empowering employees, organizations can tap into their creativity, expertise, and knowledge to identify opportunities for improvement, streamline processes, and drive innovation. When employees feel empowered, they are more likely to take initiative, solve problems, and collaborate effectively with their colleagues to achieve common goals. Empowerment also fosters a culture of trust, respect, and accoun...
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