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Conflict resolution is a necessary skill for managers to possess from "summary" of Fundamentals of Management (For B.Com, BBA, BBM and BMS) by J.P. Pathak
Conflict resolution is an essential skill that managers must possess in order to effectively lead their teams and ensure the smooth functioning of the organization. When conflicts arise in the workplace, they can have a negative impact on employee morale, productivity, and overall performance. As a manager, it is crucial to be able to identify, address, and resolve conflicts in a timely and effective manner. One of the main reasons why conflict resolution is important for managers is that it helps to maintain a positive work environment. When conflicts are not properly addressed, they can escalate and create tension among team members. This can lead to decreased motivation, increased absenteeism, and even higher turnover rates. By resolving conflicts promptly and professionally, managers can create a more harmonious and productive work environment. Additionally...
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