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Practice active listening from "summary" of Five Stars by Carmine Gallo

Active listening is a skill that can transform your relationships, both personally and professionally. It involves fully engaging with the speaker, not just passively hearing their words. When you practice active listening, you demonstrate respect, empathy, and understanding to the person speaking. It shows that you value their thoughts and feelings, which can help build trust and strengthen your connection with them. One key aspect of active listening is giving the speaker your full attention. This means putting away distractions like your phone or computer and focusing on what the person is saying. Maintain eye contact, nod your head, and use verbal cues like "I see" or "Go on" to show that you are actively listening. By being present in the moment and showing genuine interest in the speaker, you create a positive and supportive environment for communication. Another important element of active listening is asking ...
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    Five Stars

    Carmine Gallo

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