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Build trust with empathy from "summary" of Five Stars by Carmine Gallo
To earn trust, remember that the process starts by making people feel understood. Empathy, the ability to understand and share the feelings of others, is the key to building trust. When you empathize with someone, you show them that you care about their thoughts, feelings, and concerns. By actively listening to others and putting yourself in their shoes, you can develop a deeper connection and foster trust. Empathy goes beyond simply listening to someone; it involves truly understanding their perspective and emotions. When you demonstrate empathy, you show that you value the other person's feelings and are willing to consider their point of view. This kind of understanding can go a long way in building trust and strengthening relationships. To build trust with ...
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