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Building trust is crucial in active listening from "summary" of Escuta Ativa by Lilly De Sisto
Trust is the foundation of any meaningful interaction. When it comes to active listening, building trust is even more crucial. Without trust, the speaker may not feel comfortable sharing their thoughts and feelings. They may hold back or even lie, which can hinder the effectiveness of the communication process. Trust allows the speaker to be vulnerable and authentic, which is essential for active listening to occur. Trust is established through various means. One way is to demonstrate empathy towards the speaker. Empathy involves putting yourself in the speaker's shoes and trying to understand their perspective. This helps the speaker feel heard and valued, which in turn builds trust. Another way to build trust is to maintain eye contact and use open body language. This shows the speaker that you are fully present and engaged in the conversation. Being consistent and reliable also helps in building trust. If you consistently show up and actively listen to the speaker, they are more likely to trust you. On the other hand, if you are inconsistent or unreliable, the speaker may doubt your intentions and withhold information. Trust is fragile and can easily be broken, so it is important to nurture and maintain it through active listening.- Trust is a fundamental element of active listening. Without trust, the communication process can break down, leading to misunderstandings and conflicts. By building trust through empathy, open body language, consistency, and reliability, you can create a safe and supportive environment for effective communication to take place. Trust is the glue that holds active listening together, allowing for deeper connections and understanding between the speaker and the listener.
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