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Establishing goals for communication helps achieve desired outcomes from "summary" of English Communication for Social and Human Services by Mary Ellen Toffle

Setting clear goals for communication is crucial in ensuring that interactions lead to the desired outcomes. When individuals establish specific objectives for their communication, they are better able to focus their efforts and energy towards achieving those goals. This focus helps to streamline the communication process and avoid any unnecessary distractions or deviations from the intended purpose. By outlining clear goals at the outset of a communication exchange, individuals can tailor their messages to align with these objectives. This alignment ensures that the information shared is relevant, coherent, and directed towards the desired outcomes. It also helps to maintain a sense of purpose and direction throughout the interaction, guiding both parties towards a meaningful resolution or decision. Moreover, establishing goals for ...
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    English Communication for Social and Human Services

    Mary Ellen Toffle

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