Effective communication is essential in social and human services from "summary" of English Communication for Social and Human Services by Mary Ellen Toffle
Effective communication plays a crucial role in social and human services, serving as a cornerstone for building strong relationships and fostering positive outcomes. In the realm of social work, counseling, and other human services professions, the ability to communicate effectively is not just a desirable skill—it is a fundamental necessity.
In social and human services, communication serves as the primary means through which professionals connect with clients, understand their needs, and provide support. Without effective communication, misunderstandings can arise, leading to breakdowns in relationships and barriers to progress. In this context, communication is not simply about exchanging information—it is about building trust, empathy, and rapport with clients.
Furthermore, effective communication is essential for promoting collaboration and teamwo...
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