Developing empathy is important in social and human services from "summary" of English Communication for Social and Human Services by Mary Ellen Toffle
Empathy is a fundamental aspect of effective communication in the field of social and human services. It involves the ability to understand and share the feelings of another person, to see the world from their perspective. Developing empathy is crucial for building trust and rapport with clients, as it shows that you are truly listening and understanding their experiences. Empathy allows social and human services professionals to connect with clients on a deeper level, to recognize their emotions and validate their experiences. By showing empathy, professionals can create a safe and supportive environment where clients feel heard and understood. This can lead to more meaningful and productive interactions, ultimately helping clients to feel empowered and supported in their journey towards growth a...
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