Acknowledging emotions during communication promotes understanding from "summary" of English Communication for Social and Human Services by Mary Ellen Toffle
Acknowledging emotions during communication is a crucial factor in promoting understanding between individuals. When we take the time to recognize and validate the emotions of the person we are communicating with, we are showing them that we are attentive and empathetic to their feelings. This acknowledgment helps to create a sense of trust and openness in the conversation, allowing both parties to feel heard and understood. By acknowledging emotions, we are able to gain deeper insights into the thoughts and feelings of the person we are communicating with. This can help us to better understand their perspective and the reasons behind their words and actions. When we are able to empathize with someone's emotions, we are more likely to respond in a compassionate and supportive manner, fostering a positive and c...
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