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Strive for progress, not perfection from "summary" of Difficult Conversations by Douglas Stone,Bruce Patton,Sheila Heen

The idea of progress over perfection is a fundamental concept in our approach to difficult conversations. When we engage in challenging dialogues, we often set unrealistic expectations for ourselves. We believe that we must find the perfect solution or say the perfect thing in order to be successful. This mindset can be paralyzing, as we become so focused on achieving perfection that we lose sight of the progress we are actually making. By shifting our focus from perfection to progress, we give ourselves permission to be imperfect. We recognize that difficult conversations are messy and complex, and that we are bound to make mistakes along the way. Instead of striving for an unattainable ideal, we concentrate on moving forward, learning from our experiences, and continuously improving our communication skills. Embracing the idea of progress allows us to approach difficult conversations with a growth mindset. We see each interaction as an opportunity to learn and grow, rather than a test of our abilities. This shift in perspective not only reduces the pressure we place on ourselves, but also opens up new possibilities for constructive dialogue and meaningful connection with others. In practice, focusing on progress means being willing to take risks, make mistakes, and learn from our failures. It means being open to feedback, adapting our approach, and continuously striving to improve. By embracing the idea of progress, we can turn difficult conversations into valuable learning experiences that ultimately help us become more effective communicators.
  1. Progress is a journey, not a destination. It is about the process of growth and development, rather than the end result. By striving for progress in our difficult conversations, we can create more meaningful connections, foster greater understanding, and ultimately achieve better outcomes.
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Difficult Conversations

Douglas Stone

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