Practice active listening to show empathy from "summary" of Difficult Conversations by Douglas Stone,Bruce Patton,Sheila Heen
To truly understand another person's perspective, it is crucial to engage in active listening. This means focusing not just on the words being spoken, but also on the emotions and intentions behind them. By demonstrating empathy through active listening, you show that you are truly present and engaged in the conversation, which can help build trust and rapport with the other person.
Active listening involves more than just nodding along or giving occasional verbal cues. It requires you to pay attention to the speaker's body language, tone of voice, and overall demeanor. By tuning in to these nonverbal cues, you can gain a deeper understanding of the other person's feelings and experiences.
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