Find a common ground with the other person from "summary" of Difficult Conversations by Douglas Stone,Bruce Patton,Sheila Heen
Finding common ground with the other person is essential in difficult conversations. It involves acknowledging and respecting the other person's perspective and feelings, even if you do not agree with them. This can help establish a connection and create a sense of mutual understanding, which is vital for productive communication. It allows both parties to move past their differences and work towards a resolution that benefits everyone involved.
In order to find common ground, it is important to listen actively and empathetically to the other person. This means paying attention to their words, tone, and body language, and trying to understand their point of view without judgment. By showing genuine interest in what the other person has to say, you can demonstrate that you value their input and are willing to cons...
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