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Be open to feedback and willing to learn from "summary" of Difficult Conversations by Douglas Stone,Bruce Patton,Sheila Heen
Being open to feedback and willing to learn is a crucial attitude to adopt in difficult conversations. It requires a certain level of humility and a willingness to acknowledge that you may not have all the answers. Rather than becoming defensive or shutting down when receiving feedback, it is important to approach it with an open mind and a willingness to learn and grow from the experience. Feedback can provide valuable insights and perspectives that we may not have considered on our own. By being open to feedback, we can gain a better understanding of how our words and actions are perceived by others, which can help us improve our communication and relationships. It is an opportunity for self-reflection and personal growth, as we can use the feedback to identify areas for improvemen...
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