Avoid jumping to conclusions from "summary" of Difficult Conversations by Douglas Stone,Bruce Patton,Sheila Heen
When we engage in difficult conversations, one common pitfall is jumping to conclusions. This happens when we make assumptions or judgments about the other person's intentions or beliefs without taking the time to gather all the necessary information. This can lead to misunderstandings, conflict, and hurt feelings. To avoid jumping to conclusions, it is important to approach the conversation with an open mind and a willingness to listen. Instead of assuming that we know what the other person is thinking or feeling, we should ask questions and seek clarification. This will help us gather the information we need to make an informed ju...
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