oter
Audio available in app

Avoid jumping to conclusions from "summary" of Difficult Conversations by Douglas Stone,Bruce Patton,Sheila Heen

When we engage in difficult conversations, one common pitfall is jumping to conclusions. This happens when we make assumptions or judgments about the other person's intentions or beliefs without taking the time to gather all the necessary information. This can lead to misunderstandings, conflict, and hurt feelings. To avoid jumping to conclusions, it is important to approach the conversation with an open mind and a willingness to listen. Instead of assuming that we know what the other person is thinking or feeling, we should ask questions and seek clarification. This will help us gather the information we need to make an informed ju...
    Read More
    Continue reading the Microbook on the Oter App. You can also listen to the highlights by choosing micro or macro audio option on the app. Download now to keep learning!
    Similar Posts
    Being emotionally intelligent enhances relationships
    Being emotionally intelligent enhances relationships
    Understanding and managing emotions is a crucial skill when it comes to building and maintaining relationships. Emotional intel...
    Strive for personal and professional excellence
    Strive for personal and professional excellence
    Striving for personal and professional excellence requires a deep commitment to continuous growth and improvement. It involves ...
    Use digital platforms to showcase your skills and expertise
    Use digital platforms to showcase your skills and expertise
    In today's digital age, it is crucial to leverage online platforms to exhibit your skills and knowledge. The internet provides ...
    Build relationships with stakeholders
    Build relationships with stakeholders
    To create a lasting impact, it is crucial to establish strong connections with the individuals and groups who have a stake in t...
    Use questions to build rapport and connections with others
    Use questions to build rapport and connections with others
    Building rapport and connections with others is a fundamental aspect of effective communication. One way to achieve this is by ...
    Cultural differences can impact communication dynamics
    Cultural differences can impact communication dynamics
    Cultural differences play a crucial role in shaping the way people communicate with each other. These differences can significa...
    Encourage allyship and support
    Encourage allyship and support
    Encouraging allyship and support is a vital aspect of fostering a sense of belonging and inclusion within a community. It invol...
    Balance relationships and tasks
    Balance relationships and tasks
    Effective people understand the importance of balancing relationships and tasks in their daily lives. They realize that achievi...
    Valorize sua autoestima e autoconfiança
    Valorize sua autoestima e autoconfiança
    To value your self-esteem and self-confidence means to recognize your worth and abilities. It involves acknowledging your stren...
    End conversations on a positive note
    End conversations on a positive note
    Ending conversations on a positive note is crucial in leaving a lasting impression on the person you are talking to. It can hel...
    oter

    Difficult Conversations

    Douglas Stone

    Open in app
    Now you can listen to your microbooks on-the-go. Download the Oter App on your mobile device and continue making progress towards your goals, no matter where you are.