Treat employees like family members from "summary" of Delivering Happiness by Tony Hsieh
At Zappos, we don't just talk about creating a family-like environment - we actually live it. It's not just a catchy slogan or a poster we hang up on the walls. It's in our DNA, woven into the fabric of our company culture. We truly believe that our employees are more than just workers; they are valued members of our extended Zappos family. This concept goes beyond just providing a paycheck or benefits. It's about fostering a sense of community and belonging, where everyone feels appreciated, supported, and respected. We take the time to get to know each other on a personal level, celebrating not just professional achievements but also birthdays, milestones, and life events. We believe in building strong relationships based on trust, open communication, and mutual understanding. When you treat employees like family members, you create a sense of loyalty and commitment that goes beyond what any salary or bonus can achieve. People are more wil...
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