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Master the art of asking openended questions from "summary" of Crucial Conversations by Kerry Patterson,Joseph Grenny,Ron McMillan,Al Switzler
To engage in crucial conversations effectively, one must learn to ask open-ended questions. This skill is crucial for uncovering the thoughts and feelings of others, as closed-ended questions tend to limit responses to a simple yes or no. Open-ended questions, on the other hand, encourage deeper reflection and more detailed responses. Mastering the art of asking open-ended questions involves crafting questions that begin with words like "what," "how," or "why." These types of questions prompt the other person to elaborate on their thoughts and provide more context to the conversation. By asking open-ended questions, you invite the other person to share their perspective, which can lead to a more meani...
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