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Learn to manage your emotions under pressure from "summary" of Crucial Conversations by Kerry Patterson,Joseph Grenny,Ron McMillan,Al Switzler

When in a crucial conversation, it is essential to be able to manage your emotions under pressure. This means being able to stay calm and collected even when faced with difficult or challenging situations. Learning to control your emotions in these moments can help you communicate more effectively and make better decisions. One way to manage your emotions under pressure is to practice self-awareness. This involves being mindful of your thoughts and feelings in the moment, and recognizing when you are starting to feel overwhelmed or stressed. By being aware of your own emotional state, you can take steps to calm yourself down before reacting impulsively. Another important aspect ...
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    Crucial Conversations

    Kerry Patterson

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