Shift from blame to problemsolving from "summary" of Crucial Accountability: Tools for Resolving Violated Expectations, Broken Commitments, and Bad Behavior, Second Edition by Kerry Patterson,Joseph Grenny,Ron McMillan,Al Switzler,David Maxfield
When faced with a problem or a violation of expectations, our natural inclination is often to assign blame. We look for someone to hold accountable for what went wrong, and this blame game can quickly escalate into a negative and unproductive cycle. Instead of focusing on finding fault, it is more effective to shift our mindset towards problem-solving. By shifting from blame to problem-solving, we can address the issue at hand in a constructive and proactive manner. This shift requires us to move away from pointing fingers and towards finding solutions. Rather than getting caught up in assigning fault, we should focus ...
Read More
Continue reading the Microbook on the Oter App. You can also listen to the highlights by choosing micro or macro audio option on the app. Download now to keep learning!
Now you can listen to your microbooks on-the-go. Download the Oter App on your mobile device and continue making progress towards your goals, no matter where you are.
