Reinforce positive behaviors and outcomes from "summary" of Crucial Accountability: Tools for Resolving Violated Expectations, Broken Commitments, and Bad Behavior, Second Edition by Kerry Patterson,Joseph Grenny,Ron McMillan,Al Switzler,David Maxfield
To effectively address issues of violated expectations, broken commitments, and bad behavior, it is crucial to reinforce positive behaviors and outcomes. By focusing on reinforcing positive behaviors, individuals can create a more conducive environment for accountability and growth. This approach involves acknowledging and rewarding individuals when they exhibit desirable behaviors or achieve positive outcomes. Reinforcing positive behaviors serves as a form of positive reinforcement, which can help to strengthen and encourage the continuation of these behaviors. It involves providing positive feedback, recognit...
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