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Build trust through consistent actions from "summary" of Crucial Accountability: Tools for Resolving Violated Expectations, Broken Commitments, and Bad Behavior, Second Edition by Kerry Patterson,Joseph Grenny,Ron McMillan,Al Switzler,David Maxfield

Building trust through consistent actions is a crucial aspect of maintaining strong relationships. When individuals consistently follow through on their promises and commitments, others begin to rely on them and trust that they will do what they say they will do. This consistency creates a sense of dependability and reliability that is essential for building trust. Consistency is key in demonstrating integrity and credibility. When individuals act in a consistent manner, it conveys a sense of honesty and reliability to others. People are more likely to trust those who consistently behave in a way that aligns with their values and beliefs. This alignment between words and actions builds trust over time and strengthens relationships. In contrast, inconsist...
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    Crucial Accountability: Tools for Resolving Violated Expectations, Broken Commitments, and Bad Behavior, Second Edition

    Kerry Patterson

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