Trust is the foundation of effective communication from "summary" of Conversational Intelligence by Judith E. Glaser
Trust is indeed the foundation of effective communication. When we trust someone, we are more likely to be open, honest, and vulnerable with them. This creates a safe space for dialogue to flow freely, without fear of judgment or misunderstanding. Trust allows us to truly listen to each other, to empathize with one another's perspectives, and to build a mutual understanding. Conversely, when trust is lacking, communication can break down quickly. Without trust, people may withhold information, speak defensively, or even deceive each other. This creates a barrier to effective communication, as it becomes difficult to decipher the true intentions and emotions behind the words being ex...
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