Recognize the impact of nonverbal communication cues from "summary" of Conversational Intelligence by Judith E. Glaser
Nonverbal communication cues play a significant role in how we interact and connect with others. These cues can include facial expressions, body language, tone of voice, and other subtle signals that convey meaning beyond words. When we pay attention to these nonverbal cues, we can gain a deeper understanding of the emotions, intentions, and attitudes of those we are communicating with.
For example, a person's body language can reveal a lot about their level of engagement, interest, and comfort in a conversation. A relaxed posture, open gestures, and eye contact can signal that someone is attentive and receptive. On the other hand, crossed arms, fidgeting, or avoiding eye contact may indicate discomfort, defensiven...
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