Listening is essential for understanding others from "summary" of Conversational Intelligence by Judith E. Glaser
To truly understand others, we must first master the art of listening. Listening is not just about hearing the words that are being said; it is about truly engaging with the speaker on a deeper level. When we listen actively and attentively, we are able to pick up on subtle cues such as tone of voice, body language, and emotions. These cues provide us with valuable insights into the speaker's thoughts and feelings, allowing us to connect with them on a more meaningful level. By listening carefully, we demonstrate to the speaker that we value their perspective and respect their opinions. This creates a sense of trust and openness, which is essential for bu...
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