Build rapport through empathetic listening from "summary" of Conversational Intelligence by Judith E. Glaser
Building rapport through empathetic listening is a powerful tool in creating meaningful connections with others. When we truly listen to someone, we are able to understand their perspective, emotions, and needs. Empathetic listening goes beyond just hearing words; it involves being fully present and engaged in the conversation. This type of listening requires us to set aside our own thoughts and judgments, and instead focus on the other person's experiences. By demonstrating empathy through listening, we can build trust and strengthen relationships with others. Empathetic listening involves more than just nodding along or saying "I understand." It requires us to tune into the other person's emotions and show genuine concern for their well-being. When we listen empathetically, we are able to pick up on subtle cues such as tone of voice, facial expressions, and body language. By paying attention to these signals, we can gain a deeper understanding of the other person's feelings and needs. In order to build rapport through empathetic listening, it is important to practice active listening techniques. This involves giving the speaker our full attention, maintaining eye contact, and responding appropriately to what they are saying. It also means asking open-ended questions to encourage the other person to share more about their thoughts and feelings. By demonstrating genuine interest in the other person's perspective, we can create a safe space for open and honest communication.- As it helps to foster trust, understanding, and collaboration. When we listen with empathy, we are able to connect on a deeper level with others and build stronger relationships. By showing that we care about the other person's experiences and emotions, we can create a positive and supportive environment for communication. Ultimately, empathetic listening is a powerful tool for building rapport and cultivating meaningful connections with others.
