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Active listening promotes understanding from "summary" of Contextual Communication Organization & Training by Diane M. Hoffmann

Active listening is a vital component of effective communication. When individuals engage in active listening, they are fully present and attentive to the speaker. This level of focus allows the listener to truly understand the message being conveyed. By actively listening, individuals can pick up on subtle cues such as tone of voice, body language, and emotions, which contribute to a deeper understanding of the speaker's intent. Promoting understanding through active listening involves more than just hearing the words spoken. It requires a genuine effort to comprehend the underlying meaning and context of the message. This type of listening goes beyond surface-level interactions and fosters a deeper connection between individuals. Through active listening, individuals demonstrate empathy, respect,...
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    Contextual Communication Organization & Training

    Diane M. Hoffmann

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