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It is important to communicate assertively even in challenging situations from "summary" of Comunicação assertiva by Camila Benatti,Andrea Becker
Assertive communication is a key skill that can greatly benefit individuals in a variety of situations, including challenging ones. Being able to express oneself confidently and clearly, while also respecting the thoughts and feelings of others, is essential for effective communication. In challenging situations, such as conflicts or disagreements, it can be tempting to resort to more passive or aggressive communication styles. However, communicating assertively allows individuals to express their needs and opinions without being overly passive or aggressive. This can help to preve...
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