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Conflict resolution is a key aspect of assertive communication from "summary" of Comunicação assertiva by Camila Benatti,Andrea Becker
Assertive communication is a powerful tool that can help individuals navigate through conflicts in a healthy and effective manner. When conflicts arise, it is important to address them assertively, rather than passively or aggressively. By using assertive communication techniques, individuals can express their thoughts and feelings in a clear and respectful manner, while also listening to the perspectives of others. One key aspect of assertive communication is the ability to resolve conflicts in a constructive way. Conflict resolution involves finding common ground, understanding each other's viewpoints, and working towards a mutually beneficial solution. By approaching conflicts assertively, individuals can communicate their needs and desires without resorting to manipulation or...
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