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Assertive communication requires selfawareness and emotional intelligence from "summary" of Comunicação assertiva by Camila Benatti,Andrea Becker

To communicate assertively, one must first possess a deep understanding of oneself. This self-awareness is crucial because it allows individuals to recognize their own feelings, thoughts, and beliefs. By being in touch with their own emotions and motivations, people can communicate more effectively and authentically. This is the foundation of assertive communication, as it enables individuals to express themselves honestly and confidently. Additionally, emotional intelligence plays a vital role in assertive communication. Emotional intelligence involves the ability to understand and manage one's emotions, as well as to empathize with others. When communicating assertively, individ...
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    Comunicação assertiva

    Camila Benatti

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