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Assertive communication finds a balance between passive and aggressive from "summary" of Comunicação assertiva by Camila Benatti,Andrea Becker
Assertive communication is a concept that involves finding a middle ground between passive and aggressive communication styles. It is about expressing your thoughts, feelings, and needs in a clear and respectful manner, without infringing on the rights of others. Passive communication is characterized by a lack of assertion and a tendency to avoid conflict at all costs. People who communicate passively often fail to express their true feelings and opinions, which can lead to frustration and resentment. On the other hand, aggressive communication involves being overly forceful and dominating in interactions with others. This can result in hurt feelings, damaged r...
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