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Effective communication is crucial in leadership from "summary" of Built, Not Born by Tom Golisano

Effective communication is at the heart of leadership. Without it, a leader's ability to inspire, motivate, and guide their team is severely compromised. In my experience, I have found that clear and open communication is key to earning the trust and respect of those you lead. When a leader communicates effectively, they create a sense of transparency and honesty that fosters a positive and productive work environment. Communication is a two-way street. It is not just about talking, but also about listening. A good leader must be able to listen to their team members, understand their perspectives, and address their concerns. By actively listening, a leader shows that they value their team's input and are willing to consider different viewpoints. This not only helps to build stronger relationships within the team but also leads to better decision-making. In addition to verbal communication, nonverbal cues also play a crucial role in conveying messages. Body language, facial expressions, and tone of voice can all impact how a message is received. A leader must be aware of these nonverbal signals and ensure that they align with their verbal communication. Inconsistencies between verbal and nonverbal communication can lead to confusion and mistrust among team members. Furthermore, effective communication is essential for setting clear expectations and goals. A leader must be able to articulate their vision, objectives, and strategies in a way that is easily understood by everyone on the team. By providing clear direction, a leader empowers their team to work towards a common purpose and achieve collective success.
  1. Effective communication is a foundational skill for any successful leader. It enables them to connect with their team, build trust, and drive performance. By honing their communication skills, a leader can create a positive and engaging work environment where everyone feels heard, valued, and motivated to succeed.
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Built, Not Born

Tom Golisano

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