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Body language can reinforce or contradict spoken words from "summary" of Comunicação no ambiente de trabalho by Symon Hill
When we communicate in the workplace, it is essential to be aware of the nonverbal cues we are sending through our body language. These cues can either support or clash with the words we speak, impacting the overall message we convey. In his book "Comunicação no ambiente de trabalho," Symon Hill discusses how body language plays a crucial role in reinforcing or contradicting spoken words. Our body language includes gestures, facial expressions, posture, and eye contact, among other nonverbal signals. These cues can provide additional context to our verbal communication, helping to clarify our message and establish rapport with others. For example, a firm handshake can convey confidence and professionalism, reinforcing a positive first impression during a job interview or business meeting. On the other hand, conflicting body language can undermine the credibility o...
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