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Learn problemsolving skills to address conflicts from "summary" of Beyond Anger by Thomas Harbin
When faced with conflicts, it is essential to approach them with problem-solving skills in mind. These skills involve the ability to identify the root cause of the conflict and work towards finding a resolution that is satisfactory to all parties involved. It is important to remember that conflicts are a natural part of human relationships and can provide an opportunity for growth and understanding if handled correctly. One key aspect of problem-solving skills is the ability to remain calm and composed in the face of conflict. This involves managing emotions and refraining from reacting impulsively. By taking a step back and assessing the situation objectively, individuals can better understand the underlying issues at play and work towards a constr...
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