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Effective communication involves active engagement from "summary" of A tecnica da comunicação humana by Jose Roberto Whitaker Penteado
Communication is more than just the exchange of words. It is a dynamic process that requires active engagement from all parties involved. When we communicate effectively, we are not just speaking or listening passively. We are actively participating in the conversation, showing interest in what the other person has to say, and responding thoughtfully. Active engagement in communication means being present in the moment, both physically and mentally. It means giving our full attention to the person we are communicating with, making eye contact, nodding in agreement, and asking questions to show that we are listening and interested in what they have to say. It also means responding in a timely...
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