Follow up with your customers to ensure satisfaction from "summary" of 7 Steps to Successful Selling by Traci Bild,Todd Shafer
Once the sale is made, it is easy to move on to the next customer and forget about the one you just closed. However, it is essential to remember that the sale is not the end of the relationship with your customer. In fact, it is just the beginning. Following up with your customers after the sale is crucial to ensure their satisfaction. This step shows your customers that you care about their experience with your product or service and value their feedback. It also gives you the opportunity to address any issues or concerns they may have, ultimately building trust and loyalty. Customers appreciate when you take the time to check in on them after the sale. It shows that you are committed to providing excellent customer service an...Similar Posts
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