We often listen with the intent to reply, not understand from "summary" of You're Not Listening by Kate Murphy
In our conversations, we are often more concerned with formulating our responses than truly trying to understand what the other person is saying. We listen with the goal of getting our own point across rather than empathizing with the speaker. This tendency stems from our desire to appear knowledgeable and competent, but it ultimately hinders effective communication. When we focus on formulating our responses, we miss out on the nuances of the conversation...
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