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Good listeners ask openended questions from "summary" of You're Not Listening by Kate Murphy

One of the key characteristics of good listeners is their ability to ask open-ended questions. These types of questions encourage the speaker to provide more detailed and thoughtful responses, as opposed to closed-ended questions that elicit simple yes or no answers. Open-ended questions show that the listener is genuinely interested in what the speaker has to say and are willing to engage in a deeper conversation. By asking open-ended questions, listeners demonstrate their curiosity and desire to learn more about the speaker's thoughts and feelings. This can help to establish a stronger connection between the two parties and foster a more meaningful conversation. Open-ended questions also allow the speaker to express themselves more fully and explore their own thoughts and emotions in a safe and supportive environment. Furthermore, asking open-ended questions can help listeners to gain a better understanding of the speaker's perspective and experiences. This type of questioning encourages reflection and introspection, which can lead to greater empathy and compassion towards the speaker. It also shows that the listener is willing to put in the effort to truly understand the speaker's point of view, rather than simply waiting for their turn to speak. In addition, open-ended questions can help to keep the conversation flowing and prevent it from becoming stagnant or one-sided. By prompting the speaker to elaborate on their thoughts and feelings, listeners can keep the dialogue dynamic and engaging. This can lead to more interesting and productive discussions that benefit both parties involved.
  1. Asking open-ended questions is a powerful tool that good listeners can use to enhance their communication skills and deepen their connections with others. By showing genuine interest, fostering deeper conversations, gaining a better understanding of the speaker, and keeping the dialogue engaging, open-ended questions can help to create more meaningful and fulfilling interactions.
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You're Not Listening

Kate Murphy

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